Frequently Asked Questions

EnrolUs is your one-stop app to discover, book, and manage extracurricular activities for yourself and your children. From dance and art to sports and school holiday programs, we connect you with Providers across Australia, all in one place.

Tap “Sign Up,” enter your name, email, and a secure password, and you’re in! Once your account is ready, you can add your and your children’s details and start browsing activities.

Yes! EnrolUs is designed for families with more than one child. You can add multiple child profiles to your account and book different (or the same) activities for each child in a single, streamlined process.

Browse by category, age, or location. When you find something that fits, select yourself or your children, review the activity details and pricing, and tap “Book Now” to request your spot. You’ll receive a confirmation either immediately or once the Provider accepts a booking.

Payments are made securely at the time of booking using a debit or credit card. You'll see the full amount before confirming your request. Your card is either charged immediately if the booking is classified as auto accept or you may only be charged once the Provider confirms the booking.

Each business sets its own rules. You need to check this with the business you book with. We suggest you find out about the Provider’s cancellation and refund policy before you book.

If your request meets the Provider’s terms, you can message them directly in the app to request a cancellation, refund or reschedule. We’ve made the process as smooth as possible. We are not responsible for refunds or rescheduling bookings, you need to manage this directly with the Provider.

We pass on what’s needed to deliver the activity: your name, your child’s first name and age, the chosen date and time, and any optional notes you include (e.g. allergies or special needs). Your emergency contact details may also be provided to the Provider if required as well as any other requested details that you provide at the time of booking.

Log in and tap the “Inbox” tab to view upcoming and past bookings. Each entry includes booking details, dates, and links to message the Provider or request changes.

Yes! Creating an account and browsing activities is completely free. You only pay when you make a booking.